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Iterable

  • startups
  • marketing
  • ai

iterable.com ↗

What it is

Iterable is a customer-communication platform. Brands use it to send personalized messaging across email, SMS, push, and in-app, at the scale of billions of messages.

The story

We started Iterable in 2013 in downtown San Francisco because we thought the kind of personalized, data-driven communication the giants could afford should be available to every brand. The word I used then, and still use, is democratize.

I’ve had three jobs here: co-founder & president through the building years (2013–2021), CEO from 2021 to 2025, and founder & chief scientist today, where I lead our AI work.

Where it is now

  • 1,200+ brands across 54 countries
  • Past $200M in annual recurring revenue
  • The AI work is my main focus now — see Nova

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